Soulbat Digital is committed to ensuring that your privacy is protected. If you provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Soulbat Digital may change this policy from time to time by updating this page and the date of the last update is shown below. You should check this page from time to time to ensure that you are happy with any changes.
Information We Collect
We may collect the following information when you visit our website:
- Your computer or device IP address, on our logs and our Analytics Software (Google Analytics)
- Your name, address and telephone (from a contact form on this site)
This information is in the most part not identifiable to an individual and contains no direct personal data other than your IP (computer identifier address). Analytics Software is used by most websites for statistics purposes.
How We Use This Information
If you make an enquiry to use by telephone, email or through a website form, we will use the information provided to respond to you to deal with your request. We will not use this information for any other purpose such as marketing or analysis. Information received in this way will be permanently disposed after a reasonable length of time.
Disclosure of your information to third parties
We will not share your information with any third parties apart from the following exceptions:
- Any legal or crime prevention agencies and/or to satisfy any regulatory request
- Any contractors, consultants, or subcontractors that provide a service to us or act as our agents
We will retain your information for a length of time which is reasonable. Contact form submissions received will be stored for 1 year after which, and in the absence of any other business requirements, we will permanently delete the information received. Our website does not store any submissions from contact forms which are emailed directly to us and are not processed or stored online.
In the event of a data breach we will undertake to notify the regulatory authority (Information Commissioners Office) within 72 hours of us becoming aware of the breach.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at the —-. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Our website is hosted on servers based in the United Kingdom. Website data is backed up on a daily basis on to an secure location.
Our business computer systems are protected by firewall and anti-virus programs. Website communication between our website and your internet device is protected by a Domain Validated (DV) certificate with industry standard SHA256withRSA encryption (e.g. strong encryption). Our web hosting is monitored 24/7 and any known vulnerabilities are patched as soon as possible after they are publicised. This website is hosted at a secure data centre in the UK.
If you have a complaint regarding the use of your personal data then please contact us by emailing the Data Controller at —- and we will do our best to help you. If your complaint is not resolved to your satisfaction you can make a formal complaint to the Information Commissioner’s Office (ICO)
How to contact us
by email: —-